To resolve the “Anker Soundcore Liberty Air 2 Not Charging” issue, you can try various steps. Start by charging the case, cleaning the earbuds, removing corrosion, taking off the plastic cover, resetting the earbuds, using the “put back” method, or contacting customer support.
These steps are not overly complicated, and to assist you, we’ve provided detailed technical information. Each step is explained thoroughly so that you can easily follow and address the problem effectively.
Charge the Charging Case
If your charging case’s power gets too low, you will not be able to charge the Anker Soundcore Liberty Air 2 earbuds. For this reason, it’s necessary to first charge the charging case to fix Anker Soundcore Liberty Air 2 not charging issue.
After that, open the lid carefully and place the earbuds back in their positions. Hopefully, after completing these steps, the earbuds’ charging will start.
Read: Soundcore Brand Review
Remove Plastic Cover/Stickers
The Anker Soundcore Liberty Air 2 earbuds have a plastic cover on top as well. If this cover is not removed, it will prevent the charging points on the earbuds and the case from making a connection.
It will result in the Anker Soundcore Liberty Air 2 earbuds not being able to charge.
If you’re facing a “Anker Soundcore Liberty Air 2 not charging” issue, make sure to remove the plastic cover from the top of the earbuds.
Removing the plastic cover will establish a proper connection between the ports of the earbuds and the case, and charging will commence.
Clean The Earbuds & Case
If you’ve removed the cover and are still experiencing the Anker Soundcore Liberty Air 2 Not Charging issue, it’s possible that dirt or debris might be causing problems.
Indeed, if dirt accumulates on the Anker Soundcore Liberty Air 2 earbuds or inside the charging case, it can hinder proper charging and can create other Soundcore earbuds problems.
To address this, it’s advisable to clean them using a soft, dry cloth. Alternatively, you can use a solution with alcohol for a thorough cleaning.
After effectively cleaning both the earbuds and the case, place the Anker Soundcore Liberty Air 2 back in the case carefully and ensure they are positioned properly. Subsequently, the charging should commence without any issues.
Remove Corrosion With Knife
Different types of dirt might need different methods to be effectively cleaned. A simple solution or alcohol might not be sufficient for all cases.
For instance, if your earbuds are heavily soiled and have stubborn residues, an alcohol solution might not be enough to clean them thoroughly.
In such situations, an alternative approach is necessary to remove the stubborn dirt. You could use a knife to gently start removing the corrosion from the top of the earbuds. This procedure requires extreme caution as it could potentially damage the earbuds if not done carefully.
Put Back Method
If your other complex methods have failed, there’s a straightforward approach to try—a method that often resolves charging issues. Place the Anker Soundcore Liberty Air 2 earbuds back in their case and ensure they’re positioned correctly.
After confirming the earbuds are properly placed, close the case and keep it closed for about 6 to 10 seconds. Then, open the case again, and the charging process should initiate, hopefully resolving the charging problem.
Reset the Buds
You can try resetting the earbuds; resetting can often resolve charging issues & Soundcore Liberty Air 2 left earbuds not working issues . For a simple reset:
- Place the earbuds inside the case.
- Press and hold the button on the case for 5 to 10 seconds.
- Take note of the LED indicator.
- When the LED starts flashing on the case, it means the earbuds have been reset.
- Wait for about 10 seconds without charging.
- After 10 seconds, you can initiate the earbud charging process.
Contact Support Team
If none of the methods seem to be working, I suggest reaching out to their customer support for assistance. Contacting support can often yield positive results.
To get in touch with their support team, you can use the following email address service@soundcore.com. Their support is known to be highly effective and can greatly help in resolving your issue.
Claim Warranty
If talking to customer support doesn’t work, the next good thing to do is to use the warranty that comes with your product. This means you can ask for a replacement for your earbuds. The company will give you new ones to fix the problem.
Buy New One
If your warranty period has ended and you can’t claim a replacement, your best option is to buy new earbuds. However, purchasing earbuds without proper guidance could lead to problems, wasting your effort and money.
Therefore, it’s crucial to know about the features, pros, and cons of the best Soundcore earbuds before buying them. At decisivesound.com, we handle this task for you by offering valuable insights and firsthand experience. So, check our best comparisons before making a choice.
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Frequently Asked Questions
Why is my Anker Liberty Air 2 not charging in the case?
If your Anker Liberty Air 2 earbuds are not charging in the case, there could be several reasons behind this issue. It might be due to a depleted battery in the charging case, misalignment of the earbuds in the case, a dirty or obstructed charging port on the earbuds or the case, or a malfunction in the charging circuitry. To troubleshoot, make sure the case is adequately charged, ensure proper positioning of the earbuds in the case, clean the charging ports, and consider performing a reset if applicable
How do I know if my Soundcore Liberty Air 2 is charging?
You can tell if your Soundcore Liberty Air 2 is charging by checking if the LED lights on the charging case are illuminated when the earbuds are placed inside.
How do I know if my Soundcore case is charging?
You can determine if your Soundcore case is charging by looking for the presence of LED lights on the case itself. These lights typically indicate the charging status; if they’re on while the case is connected to power, it’s charging.
Conclusion
To sum up, if your Anker Soundcore Liberty Air 2 earbuds aren’t charging, you have several things to try. First, charge the case to fix the Anker Soundcore Liberty Air 2 not charging issue. Then, clean the earbuds and remove any dirt. If there’s corrosion, get rid of it. Take off the plastic cover if there’s one.
You can also reset the earbuds or try putting them back in the case. And if none of these work, reach out to customer support. These steps aren’t too hard, and we’ve given you clear instructions for each one. This should help you get your earbuds charging again.
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