How To Charge JBL Quantum TWS | Fix Not Charging Issue

Ensuring your JBL Quantum TWS earbuds remain charged is essential for uninterrupted listening experiences. 

This guide provides step-by-step instructions on how to charge your JBL Quantum TWS earbuds effectively and addresses common issues encountered during the charging process. 

From proper charging methods to troubleshooting techniques, we’ll explore everything you need to know to keep your JBL Quantum TWS earbuds powered up and ready to go.

How To Charge JBL Quantum TWS

Here are the steps to charge the JBL Quantum TWS earbuds:

Place the earbuds in the charging case. The earbuds will automatically start charging when placed in the case.

Connect the charging case to a power source using the included USB-C cable. You can plug the cable into a USB wall adapter or a computer’s USB port.

The LED lights on the front of the charging case will indicate the battery status:

Solid white – Case is fully charged

Pulsing white – Case is charging

Solid red – Case battery is low (below 20%)

It takes approximately 2 hours to fully charge the earbuds and 3 hours to fully charge the case.

You can also charge the earbuds separately by placing them in the charging case and connecting the case to a power source, even if the case battery is depleted.

For optimal battery performance, it’s recommended to keep the earbuds and case charged regularly.

Charging Time & Battery Life of JBL Quantum TWS

The JBL Quantum TWS earbuds provide a convenient wireless listening experience with impressive battery life and fast charging capabilities:

The earbuds themselves offer up to 8 hours of playback time on a single charge, allowing for extended use without needing to recharge. The included charging case provides an additional 16 hours of battery life, giving users a total of 24 hours of playback time before needing to recharge the case.

When the earbuds run out of battery, they can be fully recharged in just 2 hours using the USB-C cable provided. For a quick boost, 15 minutes of charging provides up to 1 hour of playback time.

The charging case can be fully recharged in approximately 3 hours using the same USB-C cable.

Fix JBL Quantum TWS Not Charging Issue

We have explained the correct method to charge your earbuds. If you follow this method and still find your earbuds unable to charge, there’s no need to worry because many users face charging issues, and you are not alone. 

We have provided several techniques to fix this error. By reading and following these, you can resolve the charging issue.

Clean Your JBL Quantum TWS

We’ve seen that if an earbud is not functioning properly, it may not charge. Before attempting a reset, we usually clean the JBL Quantum TWS earbud. If the earbud is clean, it can establish a connection with the charging case and begin to charge. 

To clean your JBL Quantum TWS earbud and charging case, you’ll need a few items: a cotton cloth, cotton swabs, soap, and alcohol.

First, use the cotton cloth to wipe the exterior of the charging case and the contact points inside the case where the earbud sits. 

Next, dip a cotton swab in alcohol and gently clean the earbud’s contact points with it. Also, clean the contact points inside the charging case with the alcohol-dipped swab. 

Finally, use a clean cotton cloth to wipe both the earbud and the charging case thoroughly.

Once everything is clean and dry, place your earbud back into the charging case and start the charging process. 

Hopefully, your earbud will start charging properly after this cleaning routine.

Change The Charging Cable

Sometimes, your charging case may not fully charge because of a faulty charging cable, which in turn prevents your JBL Quantum TWS earbuds from charging. 

One possible reason could be that your charging cable is damaged. In such a case, try changing your charging cable and use a new one. 

Then, attempt to charge your JBL Quantum TWS earbuds again to see if they charge properly.

Fix the Charging Port

When you charge your JBL Quantum TWS earbuds and find that the charging port is damaged, you can try fixing it using technical methods or using a simple DIY method like using a pencil. 

However, for a more effective and long-lasting solution, it’s recommended to get it fixed by a technician. When you plug in the cable after fixing the port, it should connect properly and start charging.

Reset The JBL Quantum TWS Earbuds

If you have tried all the methods and your JBL Quantum TWS earbuds are still not charging, you can fix the issue by resetting your earbuds. You can learn the detailed steps to reset JBL Quantum TWS earbuds, which will be very beneficial for you.

Look for Case Replacement

If you have followed all the given steps and are still facing charging issues, I would suggest considering replacing your JBL Quantum TWS charging case. Instead of buying a new one, you can ask a mobile shop or a friend if they have a spare charging case you could use temporarily. 

Alternatively, you can order a new case online. Hopefully, by doing this, you can fix the charging issues you’re experiencing.

Read Here: How to Pair JBL Quantum TWS | Fix Not Pairing Issue

Frequently Asked Questions

Is the charging case compact and portable?

The product description mentions that the earbuds come with a charging case. Customers appreciate that the case is compact and easy to carry around.

Does the case support wireless charging?

No, the case does not support wireless charging. The product description states the earbuds connect via Bluetooth and a 2.4GHz USB-C dongle, but does not mention wireless charging capability for the case.

What is the battery life like on a single charge?

The battery life on a single charge is around 3-6 hours, which is decent for true wireless earbuds but may not be sufficient for some users’ needs. Customers generally find the battery life to be average, with some noting that it drains faster when using certain features like noise cancellation.


Maintaining a fully charged battery for your JBL Quantum TWS earbuds is paramount for uninterrupted enjoyment of your audio content. 

By following the outlined charging procedures and implementing the troubleshooting techniques provided, you can address any charging issues and ensure your earbuds are always ready for use. 

With proper care and attention to charging habits, you can maximize the battery life of your JBL Quantum TWS earbuds, allowing you to indulge in immersive audio experiences for extended periods without interruption.

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