In this article, we covered comprehensive steps to troubleshoot and fix charging issues with your JBL Quantum TWS Air earbuds. We discussed proper charging methods, the expected charging time, and battery life.
We also provided a step-by-step guide on cleaning the charging ports to ensure a proper connection, advised on resetting the earbuds to resolve pairing problems, and recommended checking the warranty for potential replacements.
By following these steps, you can effectively address common charging and pairing issues, ensuring optimal performance from your JBL Quantum TWS Air earbuds.
How To Charge JBL Quantum TWS Air
If you’re having trouble charging your JBL Quantum TWS Air earbuds, follow these simple steps to ensure they charge properly. The JBL Quantum TWS Air comes with a USB-C cable included in the box. Here’s how to use it:
Connect one end of the USB-C cable to the charging port on the earbuds’ charging case.
Plug the other end of the cable into a charging adapter.
Make sure the power source is turned on.
Once connected correctly, your JBL Quantum TWS Air earbuds should begin charging efficiently.
Battery Life & Charging Time For JBL Quantum TWS Air
When charging your JBL Quantum TWS Air earbuds, you might wonder how long it takes to charge them fully and how long the battery lasts. Here’s what you need to know:
Total Charging Time: The JBL Quantum TWS Air takes about 2 hours to fully charge.
Battery Life Without the Case: Once fully charged, the earbuds provide up to 8 hours of playtime.
Battery Life With the Case: The charging case provides an additional 16 hours of battery life, bringing the total usage time to 24 hours.
This charging time is generally sufficient for regular use, and the fast charging feature ensures you can quickly top up your battery when needed.
Fix JBL Quantum TWS Air Not Charging Issue
Many users face charging issues when trying to charge their devices. If you are also experiencing a “JBL Quantum TWS Air not charging” issue, I will provide steps that you can follow to fix the problem.
Clean the Charging Ports
Sometimes, a dirty charging port can prevent the JBL Quantum TWS Air earbuds from charging because the connection between the charging pins and the case is not established properly.
To address this issue, it’s important to clean the charging points thoroughly. Here are the steps to clean your earbuds and charging case:
Use a Cotton Swab: First, clean the JBL Quantum TWS Air earbuds and charging case thoroughly with a cotton swab. This is essential because if you apply alcohol directly without cleaning first, the dirt can become stuck and make things worse, possibly damaging your earbuds.
Dampen a Cotton Swab with Rubbing Alcohol: Lightly dampen a cotton swab with rubbing alcohol.
Clean the Charging Contacts: Gently rub the damp cotton swab on the charging contacts of both the JBL Quantum TWS Air earbuds and the charging case. Avoid applying too much pressure or using the alcohol directly on the earbuds.
Dry the Earbuds and Case: After cleaning, use a clean cotton cloth to dry the earbuds and charging case completely.
Use a Pencil Eraser: Additionally, you can use a pencil eraser to clean the charging contacts. The graphite and rubber in the eraser can help clean the contacts. Gently rub the eraser on the contacts.
Following these steps should help ensure a proper connection and resolve any JBL Quantum TWS Air charging issues.
Contact Support
If the charging problem with the left or right earbuds of the JBL Quantum TWS Air persists, contact JBL customer support.
Provide them with details about the issue and the troubleshooting steps you’ve already tried.
They may offer further guidance or suggest additional troubleshooting methods.
Use and Recharge
Many users report that their JBL Quantum TWS Air headphones don’t charge when they attempt to do so. They often keep trying to charge them, and when the battery dies during use, they begin charging again.
What I suggest is to fully discharge the battery first. Use the JBL Quantum TWS Air until the battery is completely depleted.
Once it reaches zero, start recharging them. This approach might help your headphones charge properly and resolve any charging errors you’re experiencing.
Reset Your Earbuds
If you’re experiencing pairing issues with your JBL Quantum TWS Air earbuds, resetting them can often resolve the problem. Resetting your earbuds restores them to their original settings, which can help make the pairing process smoother. Reset JBL Quantum TWS Air to fix any pairing issues.
Replace If Warranty Available
If you’ve followed all the given steps and are still facing charging-related issues, I suggest checking if your JBL Quantum TWS Air is under warranty. If they are, you can get them replaced with new ones.
When purchasing new headphones, make sure to save their serial numbers. In case you need a replacement in the future, you can provide the serial numbers for a hassle-free replacement process.
Conclusion
To keep your JBL Quantum TWS Air earbuds functioning properly, it’s important to follow the right steps for charging, maintaining, and troubleshooting.
This guide provided clear instructions on how to charge your earbuds, extend battery life, clean charging contacts, reset the earbuds to fix pairing issues, and consider warranty options if problems persist.
By following these steps, you can ensure your JBL Quantum TWS Air stays in top condition, offering you the best performance and experience. If issues continue, reaching out to JBL customer support for further assistance is recommended.
Aneeq Aish takes immense pride in being a dedicated researcher, committed to helping individuals like you make well-informed and decisive choices before purchasing or fixing any sound-related equipment like headphones & speakers.